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Nest Hello Wi-Fi Video Doorbell - Black/White

Model Number: NC5100EF
Web Code: 12222651


Sold and shipped by Best Buy


With Nest Hello you'll always know who's at your front door, even if you're not at home. Once installed, Hello gives you a live always-on HD video stream of your doorstep. It can send you mobile alerts when someone approaches, rings the doorbell, or leaves a package. And with night vision and HDR imaging you'll see visitors clearly, even at night.

  • More Information
    • Nest Hello combines the convenience of a video doorbell with the intelligence and high image quality of a Nest Cam
    • Provides a live view of your front door and sends you a mobile alert when someone approaches, rings the doorbell, or leaves a package
    • Smart technology is intelligent enough to tell the difference between a person and a thing; with a Nest Aware subscription (not included), Hello can even tell you if the visitor is someone you know or a complete stranger
    • HD video with HDR imaging and night vision mean you can enjoy bright and clear video day or night, even in challenging lighting conditions
    • 160-degree field of view and 4:3 aspect ratio ensure you can see visitors head to toe from close range, as well as packages on the ground
    • Built-in Wi-Fi and Bluetooth mean you can check in anytime from anywhere, and even view a 3-hour snapshot history to see what you missed
    • HD Talk and Listen feature lets you have a loud-and-clear conversation with a doorstep visitor even if you're not at home
    • Quick Response feature lets you respond to visitors with convenient pre-recorded messages
    • Note: Nest Hello requires an existing wired doorbell and chime, as well as 16V AC to 24V AC power and a 10VA transformer; mobile alerts, video streaming, and video recording require working internet and Wi-Fi

  • Details & Specs
  • Type
    Control Type
    Smart Doorbell
    Device Compatibility
    Nest; iOS; Android
    Works with Apple HomeKit
    Works with Nest
    Nest App
    Operating environment
    Automatic Locking/Unlocking
    Push Notifications
    Entry/Exit History
    Remote Operation
    Two-Way Communication
    Built-in Camera
    Battery Operated
    Bluetooth; Wi-Fi
    Type Of Installation
    Motion Sensors
    Auto-Shut Off
    Works with Google Assistant
    Home Entry
    Garage Entry
    Lights Control


    4.32 cm
    11.68 cm
    2.54 cm
    121.6 g

  • Reviews
  • 3.2
    Based on 28 ratings

    • The best camera on the market

      from Calgary, AB on December 19, 2018

      Beautiful and reliable.

    • Nice Product from Google

      from Markham, ON on December 17, 2018

      Have it up and running for a week now. Everything works perfectly. Hasn't faced the tough winter yet so not sure if it can survive. But so far so good. It was a struggle to pick either the Nest or Ring doorbell. Both are similar on spec and have good comments from friends using either one. I think after all you need to decide to go for Google or Amazon, so pick your side. For me I have a Nest thermostat and that's the top reason I go for Hello, hoping a better integration. Installation is easy if you have some basic knowledge about electrical wiring. My original chime is a very standard one (16V) and the product comes with all the wires and tools you need. Video quality is very good. I didn't even set to "high", just keeping the default medium quality. Sensitivity is great. This becomes a bit annoying as every time a person or a car passing by, there will be an alert on the phone. Continuous cloud recording is one of the selling point and I think the subscription price is reasonable.

    • Nest Hello Review

      from Edmonton, AB on November 23, 2018

      Got the Nest Hello mainly for security plus i liked how it looked. Have had it for a month now and have had no big problems. My thoughts on the Nest Hello: -Does not connect to 5 ghz Wi-Fi but 2.4 ghz works fine as it does have a longer range as compared to 5 ghz -Have had 2 disconnects over the past month but it lasted only about 20 min so i attributed it to my Wi-Fi going down for a little bit. When the doorbell is disconnected for 10 min+ you get an email stating that it disconnected as well as an image of what the camera last saw -Video quality is great, but i do have it set to the highest setting -Response time is good as well, have been able to have conversations with people at the door in real time with no issues. Note that i have a 300mbps download/upload internet plan -Subscription required for cloud storage after the 30 day free trial -Some people state that this doorbell will not work below -10 degrees C. Edmonton at this point has had a few days that has reached below that mark and it is still working without issue. After looking into it some more the -10 degree mark is talking about the internal temperature of the doorbell, not the temperature outside. Internal temp of the doorbell stays well above -10 degrees even when it's that cold or colder outside Overall i highly recommend the Nest doorbell, especially if you're gearing most of the smart devices in your home around Google brand devices.

    • Buy the Ring Doorbell Camera instead

      from Edmonton, AB on November 1, 2018

      Extreme lag in notification was a well-documented concern that Nest has not addressed. I have no use for a doorbell camera that notifies me 15 seconds after an event occurred. The camera also goes off-line several times during the day and this is a major concern/

    • Canadian version does NOT support 5 GHz Wifi

      from Vancouver, BC on October 20, 2018

      Please beware that unlike the US version, Canadian version does NOT support 5GHz Wifi.

    • Read This Before Purchasing

      from Calgary, AB on October 13, 2018

      A video doorbell is a great idea, and I could use one but did the research before purchasing, which I hope will save anyone reading this time and money. Neither Nest nor Ring will say their doorbells will work below -10 Celsius. Unless you live on the West Coast of Canada, the average temperature from November to March is less than -10 C, especially at night. I contact NEST Customer support to confirm several conflicting customer posts about the ability of NEST to work below -10 C (many said it would and many said it would not). The NEST Customer Service person said not to buy it if it is less than -10 C. You really have to wonder why it is for sale in the Prairie Provinces???

    • Does not work below -3C in Calgary

      from Calgary, AB on October 2, 2018

      Worked for about 20 minutes with Pro Install, then went offline. It would go offline at night or early morning. spoke with internet provider to verify signals were strong etc. Now it's snowing and -3C. Spoke with NEST Support and it only works to -10C. Not a good outdoor product for Canada in heat and cold.

    • so far so good

      from Windsor, ON on September 17, 2018

      I had the 1st gen ring, and it was garbage. Always disconnecting, too much lag, sending me notifications all the time that showed nothing. Perhaps the newer ring's are better. This has very little lag, better camera, better styling.

    • Keep Offline

      from Markham, ON on July 22, 2018

      Work for 2 weeks, then it keep offline, then tried everything, cannot able to make it back up, but suddenly it will be back up. Good features only if it is working. Worst than Rings, which I have before.

    • Love the 4:3 ratio

      from Toronto, ON on July 21, 2018

      I love the viewing ratio on this cam. For door cam it is good quality. But it doesnt feel like 1080p at full quality. Feel like at best 720p quality. All the face look pixalated when zoom in. For nest aware I don't like the 3 hours clips storage limits. And there is a lot of processing errors when u tried to create clips like timelapse. I like that you can use the camera by micro usb connection too. Looking at camera history it seem the camera turn itself off at night. It say camera was off during night time and at about 6am it is back on. I check the schedule and nothing is turn on. Maybe it turn off when no motion detected. Not sure. Love how it work with google home speakers. Very cool.

  • Return Policy
  • Check our return policy and you'll find specific return information for your product and steps on how to return in-store or by mail.