NETGEAR Arlo Pro Wireless Security System with 1 HD Camera - White

I initially had high hopes for this Arlo Pro camera. I've already got two Arlo Qs and needed something to mount outside. I chose the older Arlo Pro over the newer model solely from the positive user ratings and the relatively decent battery life. In the six weeks I've owned it, battery life and performance have gotten worse. I'm lucky to get a week on the battery with occasional recording, and it'll be down quite a bit more when winter kicks in. A word to the wise: if you speak French, Netgear's French-language call centre is much easier to deal with than their English one. Though I've found that any email communication from Netgear's Arlo team with hyperlinks to respond to don't work. Overall, I'm not too happy with this product, especially compared to the Arlo Q.

Poor customer support: Bought a two camera system nearly a year ago. It worked beautifully until May 2018, a charge would last a month or two even in the winter with the cameras on an average of three days.. Now, the battery charge has gone down 10% between 11 a.m. yesterday and 8 p.m. today even though both cameras are off and the motion sensor disabled. What good is this system if I have to get the ladder out and take down the cameras once a week AND THEY AREN'T EVEN ON. No response from Arlo support even though there have been hundreds of posts about this same problem in the last six weeks on the Arlo Community. It is evident that this battery problem is common. I'm returning the cameras because the warranty is still good.

At the best quality video settings, you can barely make out the car that is out in front of your house. I was expecting to at lease recognize a person in the video but i cant even recognize my son or daughter walking up to the house. I have returned the Item and am looking into a different brand. And the battery only last 3 weeks at tops.

Couldn't ask for a better camera, always connects, great quality, 7 days of storage, talk through etc. Haven't had a single problem. Have had -30 degree Celsius weather and still works great. Would highly recommend. Going on three months and still at 60% battery life.

Bought this 8 days ago, and as advertised, the camera came "fully" charged with a 100% battery indicator. This supposedly should last several months, however within 7 days, the battery was drained (outside temperatures varied between -3 and 10 degrees celsius). After plugging the camera into charge, and waiting 11 hours, the battery still remain uncharged. Looking up the issue on support, it's seems this is a recurring issue with several other customers - it's either an issue with the battery, the charger, the camera, or all three. After calling support, a replacement battery will be sent within 5-7 business days. Not a great first impression.

Have had the original Arlo Pro and base station for about a year. Still works as good as the first day, or perhaps better with the updates. I have one camera located outside to watch the front door and driveway and the battery lasts about 2 months which is pretty good. My indoor one which is not set to record very often lasts about 6 months. The app is pretty good, sometimes a little lag but it's bearable. Will be looking to buy the Arlo Pro 2 cameras for 1080p and some additional features.

Great wireless security camera. Easy to install. App is very easy to setup. Monitoring from your mobile phone and tablet is a breeze.

Easy configuration and easy to use with the phone application. An alert redirection function would have made it even better.

You can buy components in the USA but not in Canada. My base station failed after just 18 months and I cannot get a replacement. Have to buy a whole new system due to failed base station. Customer support says ......buy another system.....unbelievable never buy another NET GEAR PRODUCT with the expectation the company stands behind it when it fails just beyond warranty. ADT ends up better value.

I bought it online from Best Buy. Poor customer service Can I return it at the local store? I don't have a receipt for it!