Baby, Maternity & Beauty Return & Exchange Policy
Return Policy
Baby Clothes
Return Period: 30 days
Condition: Unopened (price tags still attached with no signs of use)
Baby Gear (Carriers, Strollers, Swings, etc.)
Return Period: 30 days
Condition: Opened
Baby Monitors
Return Period: 30 days
Condition: Opened
Bath, Potty, & Diapering
Return Period: 30 days
Condition: Unopened
Beauty, Grooming, & Personal Products
Return Period: 30 days
Condition: Unopened
Car Seats
Return Period: 30 days
Condition: Unopened
Health & Safety*
Return Period: 30 days
Condition: Unopened
Infant & Toddler Toys
Return Period: 30 days
Condition: Unopened
Maternity
Return Period: 30 days
Condition: Unopened (price tags still attached with no signs of use)
Nursery & Decor**
Return Period: 30 days
Condition: Unopened
Nursing & Feeding***
Return Period: 30 days
Condition: Opened
Personal Care
Return Period: 30 days
Condition: Unopened
*Gates can be opened.
**Bedding, linens, laundry hampers, mattresses, and mattress protectors.
***Highchairs and booster seats can be opened.
How to Return Baby, Maternity & Beauty Products
Return In-Store
You can return items bought in-store or online (excluding Best Buy Marketplace products).
What to bring in-store:
- Your original receipt
- Original method of payment
- Original packaging
- Valid photo ID
Return by Mail
You can return items bought online by mailing them back to us. Just request a return label.
How to request a return label:
Online:
- Find your order number through Order Status.
- Click “Contact Best Buy”.
- Choose Returns & Exchanges.
- Write the reason for your return.
- If your item(s) are covered under the return policy, we’ll email you a return label within 48 hours
By phone: 1-866-237-8289