Extended Holiday Return Policy

For items purchased after November 2nd, we’ll gladly give you a refund or exchange on your purchases until Jan. 6, 2019 OR 14-30 days* from purchase date, whichever is longer.

Please note:

  • The extended holiday return policy does not apply to cellular/wireless devices or purchases from Best Buy Marketplace
  • A store credit will be issued for any gift receipt returns.
  • To ensure quality service, returns and exchanges won't be processed on Nov. 23, 2018, and Dec. 26, 2018.Stores in Sault St Marie (Ontario), and all stores in Quebec and Atlantic provinces won't be able to process returns and exchanges on Dec. 27, 2018. Some conditions apply.

*See product specific return policies for more information